OK, I’ve got a vested interest in writing this post – I know the chaps (and ladies) at Aquability and, yes, it’s been pointed out to me I would obviously say nice things about them.  But that aside, there is a serious reason for this post.  It’s called trust.

Time and time again in the mobility industry you see trust being abused.  It’s just all too easy for unscrupulous sales people to sit in the home of an elderly person and take advantage of their vulnerability by applying high pressure sales techniques. 

It’s not easy to get around this.  My advice is to always have a friend or family member present with you when a mobility salesperson calls.  That way you have the support of someone close to you who can help you reach a decision in full confidence that you’re making the right choice.

Another trick for the buyer, and one that I like, is to ask for a rough quote whilst on the phone to a mobility company.  If they say, ‘well it depends on this or that’ just say ‘I need a guideline figure because I don’t want to waste your time’.  Having a rough cost makes it far harder for the company to then try and ramp up the price when the salesperson sees an easy victim.

Another useful tip is to make sure that the mobility company employs its own installers and teams of engineers, plumbers etc.  Why?  You might not get ripped off on the mobility product e.g. a stairlift, but you might get ripped off on the installation by a third party.  Picture the scenario – plumber comes to house to fit mobility bath and because of ‘unforeseen problems’….. “you’ve got a wonky joist luv”…..the cost is double the expected price.

Which brings me back to companies like Aquability, amongst others.  Because they employ their own engineers and plumbers, you can be 100% confident that the price they quote is the one you can expect to pay.  There are no hidden extras or subcontractors on the make for a few extra £quid.

For elderly people, who are often at their most vulnerable when receiving a visit in their home from a salesman, the peace of mind which comes from knowing that the price quoted is what you’ll end up paying is…well…priceless.  That’s why the Aquability model works, and works well.

Happy Man